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How the NSA uses behavior analytics to detect threats
The National Security Agency has significantly enhanced its capabilities for detecting cyber-threats in the two-plus years since former NSA contractor Edward Snowden pilfered and disclosed classified...
View ArticleCIOs who master digital transformations will win CEO jobs
It might seem ironic for the leader of the company that blazed the trail for shadow IT to acknowledge that the CIO's role has ratcheted up several notches in importance. Yet in a sign of how, in the...
View ArticleHow Wal-Mart enables 'innersourcing' with Github
Talk to Wal-Mart software engineers and you’ll hear them speaking candidly about how open source technology influences virtually every project they undertake. What you may not know is that the retail...
View ArticleDeparture of Target CDO underscores C-suite tensions
Target’s promotion of Jason Goldberger as its first chief digital officer (CDO) in May signaled that it was prioritizing ecommerce, mobile payments and other aspects of its online business. Four...
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Capital One moves to DevOps to keep pace with customers
Capital One is accelerating its move to DevOps, an application development model popularized by technology companies to gives engineers more control over the software they create. The bank, which...
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Retail CIO improves project management for POS push
Point-of-sale (POS) system upgrades tend to rank right behind ERP overhauls in terms of complexity. Absent proper project management and data governance, the result is a serious IT headache. That's...
View ArticleWhy great chief data officers are so hard to find
Chief data officers (CDOs) are among the most highly sought-after executives among corporations for whom data analytics has become a cornerstone of digital strategies. But the rush to promote...
View ArticleCOVID-19 crisis accelerates rise of virtual call centers
Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.(Insider Story)
View ArticleDe tech-utopie van Silicon Valley is doodeng
Volledige geautomatiseerde zelfrijdende auto's zijn nog decennia van ons verwijderd, zegt Nicholas Carr, de auteur die graag zou zien dat we realistischer zijn over technologie en ons enthousiasme wat...
View ArticleEchte agile ontwikkeling vereist DevOps
Enterprises are quickening the pace with which they build and roll out software to better satisfy customers who expect new features as often as smartphone application upgrades. But enterprises that...
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